Management

“I Will Get My Organization to be a High Performance Organization by Doing What High Performance Organizations do.”
- A Case Study

Using a High Performance Organization as a model is like studying race car driving by looking at a photo of Mario Andretti crossing the finish line."

By the time we model a High Performance Organization we are attempting to do what they do when they are in the top 10% of organizations; not what they did when they were in the bottom 10% moving toward the top 10%.

What do High Performance Organizations do (have)?

1. They have lots of top producers
2. Their top producers stay
3. People want to join them. (Recruiting isEasy; lots of core producers)
4. They create excellent work environments; good space; nice furniture; people have fun.
5. The manager seems to take time off with no serious consequence to the business.

So how are High Performance Organizations created?
Exactly that! They are created...developed...they are organic...they grow. You don't handle a mature flower the way you do a seedling. They are cultivated.

High Performance Organizations have the culture of High Performance. This culture reflects the ideals, values...the standards of the manager. Managers are leaders setting pace and the quality of the environment.

So what is Leadership? What do leaders do?
In the graph to the left two groups are represented. They are in parallel markets. One group is a top producing group; seasoned managers; leaders in their markets. The other group is a group we worked with in applying the principles of Laser Management. Work with this group actually began seven months earlier than the graph shows.

The two groups totalled eighteen offices. The second group exceeded, and continued to out perform the first group.

Leaders:

1. Have a clear vision of how things can/will be.
2. Set minimum performance standards reflecting that vision.
3. Recruit individuals who share and reflect these standards and visions.
4. Let go of people who need to go; "make the tough decisions"
5. Stimulate and encourage personal growth and individual expression.

Quantum Management Systems

1776 Park Ave., #770-242
Park City, Ut 84060

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435-604-7244 Fax

©Quantum Management Systems and Douglas Yeaman
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1992 - 2009

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