"LASER™ Training Sheds New Light on Leadership"
-by Suellen Mayfield

In the Days of Yore, when Management was a "guts and glory” occupation,executives didn’t seem much troubledby staff morale, under-productivity andmotivation. The boss was THE BOSS,and staff were, well . . . replaceable.Today, companies are becoming moreaware of the high cost of employeeattrition and under-utilization. But untilrecently, employers have had littlecontrol over this human factor that canmake or break their business.

However, a look at what a LongBeach based management training grouphas achieved shows a much brighterfuture. Under senior partners DougYeaman, Doug Yeaman, and JohnNicodemus, Quantum Management hasspearheaded an executive trainingprogram yielding impressive results inprofit increases. The program is calledLaser™ Training, and, among the dozensof institutions employing Laser™ meth-ods, none has failed to dramaticallyincrease profits within a two year period.

Company Visionaries

The primary thrust of the program,according to Yeaman, is to “Establish avision for each company, so the man-ager can retain control of the organiza-tion rather than resorting to controllingpersonalities.

”Laser™’s definition of “vision” ishaving an unwavering knowledge of howthe manager wants his or her company tobe and how it can be. It is this knowl-edge that creates a fundamental differ-ence between managers. “With vision”claims Yeaman, “everything a manager does emanates from a sense of his/hercompany’s potential, and that enables the manager to act, not react. No matter how large or small a business, ifthere is no vision, the person in chargecan do nothing but respond to things asthey are.”

Laser™ training demonstrates that the lack of an overall vision permeates all the operations of a company. This is because, even when managers see opportunities for improvement, they can’t know with certainty what they can expect from their organization interms of carrying them out.

Trimming the Waste of One-on-One

Many of the methods developed by Quantum Management and used in Laser™ Training are, you could say ,unconventional. For example, recruit-ing . . .

In Laser™, managers are encouraged to double their staffs in a year. This invariably meets with protests from executives, who feel they are already supervising all the people theycan manage. They are also reluctant to take time from an already full schedule to seek out and interview potential candidates. And, of course, they point out their payrolls could never handle such a personnel increase.

This is where Laser™’s unique recruiting philosophy really makes a difference. As Middough-Ewell notes, “Managers who want to actualize a vision of steady growth can’t do it using traditional management techniques. These techniques all use a one-on-one approach, which is very time-inefficient. Thus, growth becomes predetermined by the manager's own time limitations.”

Managers who participate in Laser™ Training learn to interview many candidates at a time and know with certainty which is best for them.

Laser™ also teaches a group management technique, so executives can train and manage the staff it takes to do the job, not the staff they have enough time to supervise. And a new accountability system ensures corporate leaders of maximum production and “active cooperation” by their staffs.

Proving Ground

When asked how managers could justify significant increases in staffing costs, Yeaman pointed out some overlooked areas: “Most executives have no plan for attrition. Unplanned attrition is expensive. An active recruiting program saves on staff search and production lag costs. And Laser™ shifts budget priorities toward directly income-generating personnel and programs. So, as you expand your staff, you always have increases in revenue.

”Perhaps most impressive are the actual results of using Laser™ Management methods. Where traditiona lwisdom would maintain that raising personnel costs means lowering profits, the experience of Laser™ graduates proves, repeatedly otherwise.

Management Gems

An old adage has it that success is made not from working hard, but working smart. Nowhere is this truer than in a competitive business environment.

Through its Laser™ training program Quantum Management may have, at long last, come up with a way to beat the system, simply by “working smart.”

For the seeking executive, here are some pearls of wisdom taught in this extensive training:

Production rises to the lowest acceptable standards.
You can’t achieve maximum production by trying to manage people instead of standards.

A leader is someone who can awaken and evoke the leadership skills in others. The most profitable elementof your job is keeping your people inspired.

You never have to fire anyone.
Once you enlist your company in fulfilling your vision, it becomes obvious who will go and who will stay. (Not retaining “deadweight” is estimated to save an average-sized company up to $20,000 annually.)

Recruiting, managing company standards, and creating accountability…that’s all there is to it, really. But within these three major company areas lies the world of mismanagement. A world, according to Doug Yeaman,“Laser™ Training is committed to conquer.

Graph Showing Start-up Profitability for New Office

More People means more business.
New business start up for this real estate firm closely followed the projection through February. In May, a halt in recruitment resulted in a rapid decline in revenue. Although recruiting began in June, the accompanying lag in production resulted in a 8-month delay to reach the projected break-even point (see dotted line extension).

Quantum Management Systems

1776 Park Ave., #770-242
Park City, Ut 84060

435-649-3998 Direct
435-604-7244 Fax

©Quantum Management Systems and Douglas Yeaman
All rights reserved. May not be copied or reproduced without permission
1992 - 2009

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